Launching Customer Appreciation Week
Once a year, those of us in the U.S. get a friendly Hallmark-certified reminder to be thankful for what we have. This year, we’re using Thanksgiving as an excuse to show a little extra love to our...
View ArticleZenDesk: You Are Their Hero
ZenDesk knows a thing or two about customer appreciation. They have recently created and hosted an event for that sole purpose. The 2012 Customer Service Hero Tour hit most major cities in the US,...
View ArticleVorsight: If You Can’t Beat ‘Em, Train ‘Em
The sales trainers at Vorsight know that great customer service starts with the very first customer interaction. Understanding your customers’ needs is essential to making a sale, but understanding...
View ArticleA New Democracy for the Modern Marketer
The modern marketing engineers at Marketo have set out to revolutionize the way companies interact with their customers – primarily through email marketing campaigns. The days of stale marketing...
View ArticleAn Inside Look at Insider Summit 2013
InsideView’s marketing team has been pounding the tradeshow floors lately with all the spring-summer conferences, both as attendees and participants. The most anticipated was our own Insider Summit...
View ArticleGreat Minds & A Great Time: Insider Summit 2013 Recap
The second annual Insider Summit was held a couple weeks ago on May 21-22 at the InterContinental Hotel in San Francisco. We think it did a great job building off the momentum from last year’s first...
View ArticleWhat “Customer Success” Means to InsideView
Note: Today’s post is by David Gorsuch, who recently jo […]
View ArticleWe screwed up. And we’re sorry.
This morning we made a big mistake: We inadvertently se […]
View ArticleNot Feeling the Love from Your Data Provider?
We love our customers unconditionally, and we say it a […]
View ArticleOur Support Team Achieves Amazing 98.6% Customer Satisfaction
After every customer support case, the InsideView Custo […]
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